Diagnostics
Inspected the burners and found that both igniters were faulty and needed replacement.
Confirmed that the oven door glass was shattered and required a full replacement.
Noticed that the broiler baffle was damaged, affecting heat distribution.
Solution
Replaced both faulty igniters to restore burner functionality.
Installed new oven door glass for safety and improved insulation.
Replaced the damaged broiler baffle to ensure even heat distribution.
The repair required two service visits as spare parts had to be ordered. The necessary parts arrived within three business days, allowing us to complete the repair promptly.
Result
After both visits, Chris’s Kenmore oven was fully restored. The burners heated up properly, the new door glass looked great and improved safety, and the broiler functioned efficiently. Chris was happy to have his oven working like new again.
Customer Feedback
The service was professional and efficient. The team kept me informed, and the repair was completed as promised. My oven is working properly again. I appreciate the good work.
Problem
Chris, a homeowner in Staten Island, reported multiple issues with his Kenmore oven. Two burners were not heating, making cooking difficult, and the oven door glass was broken, posing a safety risk. A thorough repair was needed to restore full functionality.
