Diagnostics
Conducted a full diagnostic on the refrigerator and confirmed the compressor was faulty, causing a failure in the cooling system.
Inspected the condenser system and identified that the condenser fan was also not functioning correctly, further contributing to the cooling issue.
Solution
Replaced the faulty compressor with a new, model-specific part.
Replaced the condenser fan to ensure optimal airflow and cooling efficiency.
Thoroughly tested the refrigerator to confirm it maintained the proper temperature and cleared the service message.
Result
David’s Sub-Zero refrigerator was fully repaired and restored to peak performance. The cooling system operated flawlessly, and the homeowner could once again rely on the refrigerator for proper food storage.
Customer Feedback
The team at Positive Appliance Repair really knew their stuff. The compressor in my Sub-Zero fridge was faulty. Another company said they could not fix it and offered a cheap replacement. Positive Appliance was able to order the right part and came to fix it right away. We are very pleased with the service we received and will go directly to Positive Appliance in the future for any other issues with our appliances. Thank you, Sean and team, for such a positive experience!
Problem
David Ch., a homeowner in Manhattan, contacted us about his Sub-Zero refrigerator (Model 700TCI3, Serial Number M2773842) displaying a “Service” message and experiencing unusually high temperatures. The malfunction was causing concerns about food spoilage and needed immediate attention.
Location of client
